In the year 1933, Air France was established by the parent company Air France-KLM. The airline located it’s headquartered in Roissypole, Charles de Gaulle Airport, Tremblay-en-France, France. Charles de Gaulle Airport and Orly Airport are the main hubs of Air France. With 25.5% of total market share in November 2004, Air France ranked as the largest European Airline and in terms of operating revenue was the largest airline in the world. France is in the air is the slogan of the company, with 84,602 employees and a fleet size of 224 aircraft airline serves 201 destinations. Anne Rigail is the CEO of Air France.
Air France Reservations Medium
With the help of advanced technology booking Air, ticket is very much easy and convenient. Air France offers various modes of booking trips.
Air France Online Booking
To reserve a seat with the most celebrated airlines, directly go to the official website of Air France. The process of booking is very manageable. Select the reservations segment on the home screen of the Website. You are required to enter the start location and the destination for the tour with the day. You can authenticate the booking by creating an online payment with a valid debit and credit card.
Booking with Mobile Apps
Official Mobile App is launched by airlines for travelers to manage bookings. In-app the passengers have my options which help in the knowing standing of Refund, Adding meals, choice of seats, etc. The Mobile apps are recommended for iOS and Android devices, the interface is user-friendly and optimization is smooth.
Download the Air France Mobile App:
On Android- https://play.google.com/store/apps/details?id=com.airfrance.android.dinamoprd&hl=en
On iPhone- https://apps.apple.com/us/app/air-france/id391968627
Offline Booking
Why be present physically to buy tickets when you can buy tickets by calling? Air France Reservations will guide you to book tickets at a reasonable price with the Air France promo code. The Japan Airlines reservations will give their best attempt to make your trip exceptional.
Airport Counter Booking
Have a trust issue concerning online modes of booking. Your problem is solved now book tickets at the airport counter in the Air France Ticketing booth. For paying the fare amount passengers have options of Cash, Debit Card, Credit Card, and PayPal wallets.
Customer Services
To serve customers on a priority basis, Air France built several offices with expert people. They will assist you and solve your issues on a priority basis. Not only by calling them you can contact Air France through airline social media accounts. Any questions you are free to ask in several languages like- English and French dial 1800 419 2033.
Destinations
Air France serves 36 local destinations and 168 global destinations in 93 countries across 6 continents. Most Air France global flights serve from Paris to Charles de Gaulle; It is also a hub for HOP (subsidiary). Air France is one of the airlines which serves 14 destinations in Toulouse. Marseille Provence Airport is the newest hub of airlines.
Baggage Policies of Air France
Book Air France for the best deals and best baggage rates. Air France allows 1 bag weighing up to 23 kg for the passenger in the Economy cabin (except Light fare). 2 bags are allowed with weight up to 23 kg each, for Premium Economy Cabin, and Business Class passengers can carry 2 checked bags weighing up to 32 kg each. In La Premiere Cabin passengers are permitted to take 3 bags weighing less than 32 kg per bag. For Flying Blue Silver, Gold, or Platinum, Sky Team Elite or Elite Plus members can take one additional checked baggage at no extra charge. Except for free baggage, passengers can purchase additional luggage.
Pet Policies
Air France is one of those airlines that welcomes pets in the cabin. Passengers can carry 2 pets, pets must be 10 weeks older and combined weight should be less than 8kg. For some flights between Metropolitan France and French Guiana, the pet must be 15 weeks older. Air France does not allow pets in Business Class and Intercontinental flights. The fees to carry pets depend on flight destinations. You can transport your pet as checked baggage, pets’ weight should be between 8kg to 75 kg. 3 pets are allowed for each passenger the transportation fare depends on the weight of pets and destinations. For more information, you can directly call 800-237-2747. If your pet’s weight is more than 75kg airline offers the transfer of your pet by freight. Passengers can email Air France Customer Service at [email protected].
Air France Cabins
La Premiere Class
Each seat emphasizes a 10.4″ touch screen individual screen with gaming and AVOD system. A privacy divider and auto message with a reading light are the main features of La Premiere Class. The passengers of La Premiere Class have personal storage drawers with noise-canceling headphones and laptop power ports. The passengers will get Turndown service which includes a mattress, a duvet, a hypoallergenic feather pillow, sleepwear, a dust bag for shoes, and a pair of slippers. The best quality meals are prepared by Chef Guy Martin for passengers. All La Premiere Class passengers have access to the private lounge.
Business Class
Business Class cabin seats are designed by Mark Collins of Design Investment in Zodiac Aerospace Cirrus. Each seat has a 10.4-inch touchscreen TV monitor with advanced gaming and AVOD system. All the facilities are similar to La Premiere Class like- reading light, personal telephone, and laptop power ports. The seats are angled lie-flat which recline to two meters in length. The entire Business Class passenger will get three-course meals and cheese service.
Premium Economy Class
The seats are 20% wider and 20% more legroom than the standard seats. All seats have a 130-degree recline with 102cm of pitch. Lumbar support is flexible and suitable for different body shapes. Passenger has access to the AVOD system in the latest generation 13.3-inch HD screen. The comfort kit is renewed every 6 months. Air France ensures the comfort of the passenger with a red feather pillow and a deep blue blanket. Each passenger will enjoy Wi-Fi onboard and two individual USB ports with a wide choice of entertainment.
Economy Class
The seats are comfortable with 79cm legroom. The airline offers a larger tray table with wide in size. Passengers have access to an 11.7-inch touchscreen with 1000 hours of entertainment. Economy seats are made with ergonomic foam with a 118-degree recline. All passengers can stay connected with the world by using Wi-Fi on flights.
Air France Cancellation Policies
Airlines will not charge cancellation fees if passengers buy a ticket from Air France and cancel the ticket within 24 hours of purchase. After 24 hours of purchase, the Airline will charge cancellation fees and the passenger will get a deducted amount (after the deduction of cancellation and non-refundable charges). To request a refund visit https://www.airfrance.com/GH/en/local/nous-contacter/contact.do?topic=CHANGE_CANCEL_BOOKING&subtopic=CANCEL_BOOKING_REFUND and the amount will be refunded to individuals within 7 business days.
What are the policies and procedures for Air France’s unaccompanied minor service?
Air France’s unaccompanied minor service is called Kids Solo. It is available for children between the ages of 4 and 11 who are traveling alone on Air France flights.
To book a Kids Solo ticket, you must complete an online form and provide the following information:
- The child’s name, date of birth, and passport information
- The child’s contact information, including the name and phone number of a parent or guardian
- The flight information, including the departure and arrival airports, flight numbers, and dates of travel
Once you have booked a Kids Solo ticket, you will need to check in at the airport at least 2 hours before your flight. You will also need to bring the following documents:
- The child’s passport
- The child’s boarding pass
- The completed Kids Solo form
At the airport, the child will be checked in by a Kids Solo attendant and escorted to the gate. The attendant will stay with the child until they board the plane and are seated with another adult passenger.
During the flight, the child will be under the care of the cabin crew. The crew will provide the child with food, drinks, and entertainment. They will also check on the child’s well-being throughout the flight.
When the flight arrives at its destination, the child will be met by a Kids Solo attendant and escorted to baggage claim. The attendant will stay with the child until they are reunited with their parent or guardian.
Here are some additional policies and procedures for Air France’s unaccompanied minor service:
- The child must be at least 4 years old and no older than 11 years old to travel on the Kids Solo service.
- The child must be accompanied by a parent or guardian at the check-in counter and at the gate.
- The child must have a valid passport and a confirmed ticket for the flight.
- The child must be able to understand and follow the instructions of the cabin crew.
- The child must be able to stay calm and cooperative during the flight.
If you have any questions about Air France’s unaccompanied minor service, you can contact the airline’s customer service department.
Air France Refund Request – Changed flights and Pregnancy
Within the month, AF had canceled my return flight, saying it was no longer operating. After much back and forth over customer service messenger and another canceled flight, we rescheduled our return leg for 13/4/2023.
Fast forward 2 months and my wife discovered she is now pregnant. As an anxious person, she would feel quite stressed to travel while pregnant, even within the first trimester. Particularly as Cuba is on a list of countries with a risk of Zika virus. We got a doctor’s note advising her not to travel due to these reasons.
After contacting AF customer service again, they refused to issue a refund (or a voucher) for our flight even though we had a medical note advising against travel. Is this allowed? I am currently processing a refund request but this would be lucky to refund £600 out of a ticket cost of over £2,000!
To me, this doesn’t feel right so I’m asking if there are any avenues I could also consider. I have consulted some other posts on this subreddit, and unfortunately, I do not have travel insurance. My credit card only covers insurance for accidents while abroad, a costly mistake to make. Is there anything we can do? Any and all advice is greatly appreciated.
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