Hainan Airlines was founded in 1993, with 238 aircraft serving over 110 destinations across the world. The airlines serve 500 routes from Hainan and nine locations on the mainland with charter services. The main base is at Haikou Meilan International Airport and the hubs are at Beijing International Airport, and Xianyang International Airport. HNA Group is the parent company of Hainan Airlines. “Fly Passenger dreams” are the slogan of the company, Chen Feng is the chairman, and Wang Jian is the co-chairman of Hainan Airlines. It is a Skytrax 5-star airline and was voted as the world number seventh airline in 2019.
Hainan Airlines Booking
Book tickets with Hainan Airlines Reservations for excellent service with sharing joy. It is possible to book a flight with Hainan Airlines in a number of ways.
Online Booking
Through Hainan Airlines’ official websites now passengers can book tickets in quick time with great deals. Online booking saves more as compared to booking a ticket at the airport. Hainan Airlines provides several discounts which make fares very sensible for pockets. Make the payment process easier by paying the ticket amount in small installments.
Offline Booking
No Internet connectivity in the Passenger native area? Wants to book tickets with Hainan Airlines then just dial and the Reservations support team will guide the Passenger for booking tickets with 30% off without a promo code, Saves more by expressing more.
Airport Counter Booking
If a Passenger wants to visit the airport to book tickets; the Passenger is welcome by Hainan Airlines. Now booking tickets at the airport counter is a smooth process with the best customer assistance team. The airlines developed numerous ticketing booths in multiple airports across the world to assist the general public; in paying the full amount via Cash, Debit Card, Credit Card, and PayPal wallets.
Mobile Apps Booking
The airline revealed official apps concerning customer support, booking tickets, and adding food to the cart, the interface of the app is simple to handle and optimize properly for all devices, for using this application the user is required to log in through an account.
Hainan Airlines Customer Services
Why live with queries when the Hainan Airlines Reservations team assists Passengers over the call with the availability of 24/7? Solve each question associated with shuttle modules by calling the customer team or the support team. They will solve issues Immediately with Specialist Direction, from purchasing a ticket to canceling tickets. The customer officials assist the Passenger in each step. No, trouble while conversing with customer spokespeople as the service is available in multiple languages other than English.
Baggage Policies of Hainan Airlines
CARRY ON BAG
Weight System
Hainan Airlines allows one bag as a carry-on bag for the economy passenger but the weight of the bag should not be more than 5 kg. The dimension is fixed to 20*40*55cm. The passenger who purchased a ticket for first and Business class can carry two bags. The members of Fortune Wings Gold/Silver Card, company VIPs, and CIPs are allowed to carry hand baggage according to their purchased tickets.
Piece System
Passengers departing from the US may only check one bag The weight should be within 22 pounds and the dimensions within 45 inches. For other International flights, the First and Business class passengers can carry two bags. According to their purchase tickets, Gold/Silver Card members, VIPs, and CIPs may carry hand baggage.
CHECKED BAG
First and Business Class passengers can carry two bags within 32 kg each for the North American and European routes. The Economy Class passenger can carry two bags within 23 kg each in North America and one bag on European routes. Passengers can bring two pieces of luggage within 30kg per bag on routes to China and Asia.
Cabins Provided By Hainan Airlines
Hainan Airlines serves seats in three classes, they are – Business Class, Premium Economy Class, and Economy Class. The airline introduced Optimal Seat Selection which helps the passenger to book seats of their choice with a modest fee. Economy class passengers have the option of selecting seats with additional legroom (front seats).
Business Class
Passengers enjoy their privacy with five storage positions. Hainan Airlines Business Class seats are designed as reverse herringbone with a 42-inch to 46-inch pitch. The business class seats are placed at the front side of the fleet with a 1-2-1 layout of seats which helps in providing ample space of legroom. A dimmable soft light offers a sizzling atmosphere to business class passengers. Nomex Technical fabrics line the inner walls of the seat case, enhancing the comfort of the seat. Panasonic EX3 entertainment system with 18-inch 1080 high-definition screens entertains passengers.
Premium Economy Class
The seats are more comfortable with a 7-inch recline width, and three storage options, the size of premium economy seats is 22.5 inches which is adequate for the comfort of passengers’ backs. Each seat has an IPAD bracket with a power plug and USB charging port. Panasonic EX3 entertainment system with 13-inch 1080 high-definition screens entertains passengers.
Economy Class
With a 7-directional patented headrest which is adjustable and ergonomically, the design back-support provides a comfortable seating experience. The newspaper holder design helps in increasing the legroom. Panasonic EX3 entertainment system with 12-inch 1080 high-definition screens entertains passengers.
Membership
Hainan Airlines launches the Fortune Wings Club, with many subsidiaries and parent company. The passenger can earn miles with other airlines that have a codeshare agreement with Hainan Airlines. With Hainan Airlines’ credit card also passengers can earn miles while purchasing commodities. The collected miles help members in the upgrade to Elite members, the Elite members get extra facilities.
Cancellation Policies with Hainan Airlines Reservations
If the passenger cancels the ticket made seven or more days before departing of flights within 24 hours of purchase then the airline will not charge a cancelation fee. Passengers can cancel Passenger tickets by logging into Passenger individual accounts or by calling airline customer delegates. After 20 business days, you’ll receive the refund value in the Passenger’s account or Passenger’s e-wallet.
|
Manage Booking |
Flight Status |
Customer Care |
Baggage Allowance |
Read More Articles About Hainan Airlines.
Hainan Airlines Flight Status
Passengers can receive Hainan Airlines flight status information directly from Hainan Airlines terminals through Flight Information
Hainan Airlines Manage Booking
Hainan Airlines’ Manage Booking feature allows passengers to change their travel dates, times, and even destinations according to their schedules.
Hainan Airlines check-in
During Hainan Airlines’ check-in process, passengers arrive at the airport 2 hours before the scheduled departure time for domestic flights...
Hainan Airlines Reservation
Hainan Airlines was founded in 1993, with 238 aircraft serving over 110 destinations across the world. The airlines serve 500 routes from Hainan and nine locations on the mainland with charter services. The main base is at Haikou Meilan International Airport and the hubs are...