Details on Thai Airways check-in: All you need to know

Thai Airways check-in

What is the check-in process for Thai Airways flights?

Thai Airways offers several options for check-in:

  • Online check-in.
  • Mobile Check-in.
  • Thai Airways counter check-in.
  • Self-Service Kiosk Check-in.

Can you tell me when to check in for my Thai Airways flight?

Internet Check-in and Mobile Check-in are available 24 hours before the flight departure. Self-service kiosk check-in takes place 12 hours to 30 minutes before flight departure, within the same calendar day.

Thailand airport check-in deadlines are:

  • International flights should be boarded 40 minutes before departure.
  • Domestic flights should be boarded 30 minutes before departure.
  • The check-in deadline at airports abroad varies from 45 to 60 minutes before departure.

Thai Airways Online Check-in

Thai Airways check-in online is available 24 to 48 hours before departure. Passengers are notified that Thai Airways Online Check-In is not valid for upgraded flights utilizing Royal Orchid Plus miles. Thai Airways check-in can be conducted on Thai Airways’ official website or mobile app. You can avoid long lines at the airport by using the following guidelines to complete online check-in for your flight:

  • Enter your last name and any of the following information:
    • A) The booking reference number
    • B) The electronic ticket number
    • C) Number of frequent flyer program
  • Afterward, click on the “Submit” button.
  • Following the on-screen instructions, you will be taken to a new page.
  • Select your seat and get your boarding pass after checking in.
  • Passengers have various options for getting boarding passes:
    • By text message.
    • Message sent to email address
    • At the airport, print
    • Print and download now

Restrictions

Passengers with special needs, such as those who need assistance at the airport, cannot use this check-in method.

  • Wheelchair requests from passengers.
  • Overweight or oversized baggage, sports equipment, pets, and passengers with special baggage.
  • Children travel alone.

 Check-in via a mobile

Thai Airways mobile check-in is:

  • Thai Airways mobile app can be downloaded from the App Store or Google Play.
  • Using your booking reference number and last name, log in to the app.
  • Choose the flight you wish to check-in for.
  • If you need extra baggage or special meals, choose the seat that is most convenient for you and any other services you desire.
  • Complete the check-in process by verifying your details.
  • Get your mobile device’s boarding pass electronically.
  • For easy access at the airport, save or print your boarding pass.

Check-in at a self-service kiosk

With Thai Airways’ self-check-in via kiosk, passengers can get boarding passes quickly and easily without waiting in line at check-in counters. This facility is available to passengers traveling from Thailand on international flights, at Bangkok Suvarnabhumi, London Heathrow, Frankfurt, Copenhagen, and Tokyo Narita airports. Passengers can select or change their seats 12 hours before the scheduled flight takeoff time. People who want to spend less time at the airport check-in counter will benefit from this service.

In some cases, special assistance may be required, such as wheelchairs, medical attention, or unaccompanied minors. Here are some tips on using Thai Airways’ self-check-in kiosks:

A designated row of kiosks can be found near the airline’s check-in counter. They might resemble computer screens, and employees will be available to help.

  • Go to the screen and select “THAI” as your airline.
  • Select the preferred language for the next step. 
  • You can now identify yourself in the following ways:
  • Reference number for the booking
  • The e-ticket number
  • Programs to reward frequent flyers
  • The boarding pass barcode
  • To get a boarding pass, follow the on-screen instructions one by one once you have been identified.
  • After getting the boarding pass, you can leave your bags at the bag drop and go straight to security

Check-in at the airport

Thai Airways’ offline check-in steps are as follows:

  • Locate the airport’s check-in counters first.
  • After that, you’ll need to wait in line at the counter that corresponds to your class of travel or flight.
  • The check-in agent will need your travel documents (passport or ID) and booking confirmation.
  • As soon as the check-in agent confirms your booking, he or she will retrieve the details of your reservation.
  • If you have checked baggage, inform the agent so that they can weigh and tag your bags so you can claim them.
  • In addition to your boarding pass, the agent will provide you with other relevant documents, such as baggage claim tags.
  • Take your boarding pass and travel documents to the security checkpoint.

How do I check in with Thai Airways? What documents do I need?

  • Documents are required upon reaching the airport. Without these documents, you may not be permitted to board. The following documents are required, depending on the flight type:
  • To board a national flight, you must present a valid passport and an identity card issued by the government. For children and infants, you must present a birth certificate, identity card, or passport. 
  • International passengers must have a passport valid for at least six months. In addition, the candidate must possess a visa that meets the country’s requirements. You must also present a return ticket and the documents required for further airport formalities. Passengers can contact the embassy of the country they are visiting for visa and passport requirements. 

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